Q1: Would you please give some information on shipping mode and charges?
A: Normally we send through courier like DHL, FEDEX, UPS, TNT etc. or post upon request from clients.
Q2: Do you have ISO9001, ISO 13485, and CE approvals?
A: Yes, our medical products are manufactured in accordance with strict international standards, including ISO 9001, ISO 13485 quality control systems, and relevant CE certifications.
Q3: What is the minimum order that we can place? Do you provide free samples?
A: We expect standard wholesale orders to be at least USD 500. However, we support sample evaluations for market testing. Free samples can be provided, with freight costs covered by the customer.
Q4: Can I buy products not shown but similar to your catalogue?
A: Yes, you can submit product pictures or physical reference samples. Custom processing may require additional lead time for development and delivery.
Q5: Do you have stock for listed products, or are they newly produced? What are your terms of payment?
A: We maintain stock for major catalog items. Payment under USD 800 is requested 100% in advance. For orders over USD 800, we accept 30% T/T in advance with the remaining balance due before shipment. Methods include L/C, T/T, Western Union, and PayPal.
Q6: What material is used for the intramedullary nails?
A: All orthopedic intramedullary nails are manufactured using high-grade Titanium Alloy to ensure excellent mechanical strength and biocompatibility inside the human body.
Medispirex
