💬 Frequently Asked Questions
Q1: Would you please give some information on shipping mode and charges?
A: Normally we send through courier like DHL, FEDEX, UPS, TNT etc or post upon request from clients.
Q2: Do you have ISO9001, ISO 13485, CE approvals?
A: Normally we send through courier like DHL, FEDEX, UPS, TNT etc or post upon request from clients.
Q3: What is the minimum order that we can place?
A: We expect your minimum orders to be least at US$500. However, we understand that customers need to place smaller samples orders in the beginning in order to test market our products.
Q4: Do you provide free samples?
A: We could offer the free samples, but do not pay the cost of freight.
Q5: Can I buy products not shown but similar to your catalogue?
A: Of course you can, just send us pictures or samples. But this takes a little longer time for delivery.
Q6: Do you have stock for listed products, or they are newly produced? What are your terms of payment?
A: Generally, we have stock for every listed products, which were produced monthly. But it depends on our sales condition. Better to ask our salesman for accurate inventory information. Payment<=800USD, 100% in advance. Payment>800USD, 30% T/T in advance, balance before shipment. Payment methods are via L/C, T/T, Western Union, PayPal etc.
Medispirex
